Shipping policy
Last Updated: August 24, 2026
Thank you for shopping with Cartcoaster. This Shipping Policy explains where we ship, our shipping charges, order processing times, estimated delivery times, and other important shipping information.
Shipping Area
Cartcoaster currently ships to customers within the 48 contiguous United States.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.
Shipping Rates
We offer the following standard shipping rates:
Orders of $30 USD or more: Free Standard Shipping
Orders under $30 USD: $5 USD Flat-Rate Standard Shipping
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are processed on business days. Weekends and U.S. public holidays are not considered business days.
Once your order has been processed and handed over to the shipping carrier, the shipping transit period begins.
Estimated Shipping Time
Standard shipping typically takes 3–5 business days after the order has been processed.
Your total estimated delivery time is therefore approximately:
1–3 business days processing + 3–5 business days shipping
This means most orders are expected to arrive within approximately 4–8 business days after payment is confirmed.
Delivery times are estimates and are not guaranteed. Actual delivery may vary due to the destination, carrier delays, severe weather, peak holiday periods, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, it will be provided after your order has shipped.
Please allow some time for the shipping carrier's tracking system to update after tracking information is issued.
If you have not received tracking information or have questions about your shipment, please contact us at service@cartcoaster.com.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing checkout.
If you notice an error in your shipping address, contact us as soon as possible at service@cartcoaster.com.
We will make reasonable efforts to update the shipping address before the order ships. However, address changes cannot be guaranteed once an order has entered processing or has been handed over to the shipping carrier.
Delivery Delays
Occasional delivery delays may occur due to severe weather, carrier disruptions, peak shopping periods, public holidays, incorrect shipping information, or other circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact us with your order number so we can review the available shipping and tracking information.
Lost Packages
If your tracking information shows an unusual delay or indicates a possible delivery issue, please contact us at service@cartcoaster.com.
Please include your order number and relevant tracking information so we can review the issue and assist you with the next steps.
Damaged Packages
If your package or product arrives damaged, please contact us as soon as possible after delivery.
Please provide your order number and, where applicable, clear photographs showing the damaged item and packaging.
We will review the information provided and assist you in accordance with our applicable return and refund policies.
Incorrect or Undeliverable Addresses
Orders returned because of an incorrect, incomplete, or undeliverable address may require additional handling before they can be resent.
Customers are responsible for ensuring that all shipping information entered during checkout is accurate.
Please contact us if you believe there is an issue with your shipping address.
Shipping Restrictions
Cartcoaster currently serves customers in the 48 contiguous United States only.
We do not currently ship to:
Alaska
Hawaii
Puerto Rico
U.S. territories
International destinations
Shipping availability may also depend on whether the destination address can be serviced by the applicable carrier.
Contact Us
If you have questions about shipping, delivery, or an existing order, please contact us:
Brand Name: Cartcoaster
Legal Business Name: NEXCART LLC
Business Address:
3034 Bonanza Dr
Lexington, KY 40509
United States
Email: service@cartcoaster.com
Phone: (813) 613-9354